The Customer Service Booth is closed.
Manual wheelchairs are available through Security, please call 585-475-1461.
Mall Perks Program: The Rochester Malls perks program was discontinued on January 1, 2021
*Manual wheelchairs are available on a first-come, first-served basis. No reservations are taken. All customers renting a wheelchair must leave a valid photo I.D. with Security while the item is in use.
Click here to learn more about our Gift Card Program or to check your balance.