OPEN TODAY 10AM - 9PM Monday, Nov. 23 - Wednesday, Nov. 25

1 Miracle Mile Dr, Rochester, NY 14623
(585) 475-0757

2020 Holiday Guide

Make It Your Holiday Place

Click here for complete 2020 Holiday Hours

When you visit the mall, don't forget your mask! This state mandate is strictly enforced - we thank you for your cooperation! Click here to read more about our COVID safety policies and procedures.


Shop Early!  We’re getting ready for the holiday season earlier than ever because we think everyone could use a little extra holiday cheer this year. Mall hours will begin extending the week of November 16, and we encourage people to come and shop early – early in the season, or earlier in the week, to help avoid crowds. This year mall stores will not have the option to open on Thanksgiving Day; Black Friday hours will be from 8am-9pm, but don’t worry...most of our stores will have great deals all season long, not just for one day!


Visit Santa Claus December 4 - 24! It will look a little different, but we are happy to be able to still bring Santa to The Marketplace Mall this season! Santa will be here 11am - 7pm in Center Court (near Hannoush and Journeys) December 4 - 23 and 9am - 5pm on December 24. To help reduce crowds and wait times, and to make the experience as touchless as possible, Cherry Hill (the company that helps bring Santa to Marketplace) is encouraging guests to make a reservation, and purchase their photo package, ahead of their visit. Click here for reservations and photo packages.

Because of COVID restrictions Santa visits will be from a distance, and Santa will be masked. We encourage children to write a letter ahead of time to put in Santa’s mailbox! Reservations are not needed the first and last hour of each day, and Cherry Hill staff will try and accommodate walk-up visits whenever possible during other times, but there are no guarantees. Please note: Santa will have to take a break to feed his reindeer each day from 2pm-3pm (1pm-2pm on Christmas Eve).

Visit Santa Virtually! Cherry Hill realizes not everyone will be able to visit with Santa at The Marketplace Mall in person this year. That is why they have created a new option for guests who wish to visit with Santa virtually. Their new digital platform allows you to Create Holiday Magic and celebrate Christmas throughout the season with Story Time with Santa, Photos with Santa, a live zoom call!, and more! To learn more about this virtual experience please click here.



Holiday & Seasonal Retailers: Go! Calendars Games & Toys, Christmas Ornaments (coming soon!)

The Perfect Gift for everyone on your list! Choosing the right gift can be difficult…with a mall gift card your problem’s solved! Available for purchase online and valid at participating merchants at all Rochester Malls. CLICK HERE TO PURCHASE A MALL GIFT CARD TODAY!



The Pirate Toy Fund & Holiday Toy Drive: We are excited to be participating in The Pirate Toy Fund's Annual Holiday Toy Drive! This holiday season, you can help bring a smile to thousands of local children by donating new, unwrapped toys for kids and teens, from newborn to 17 years old. The Pirate Toy Fund Drop Box is located in Center Court, the Toy Drive will be in Center Court on Tuesday, December 1.


Download Our Mobile App! Before you shop, download the all new Rochester Malls Mobile App to your Droid or iPhone (search The Marketplace Mall or Rochester Malls). You'll get sales, event details, and an interactive mall map that utilizes GPS technology... right at your fingertips!