1 Miracle Mile Dr, Rochester, NY 14623
(585) 475-0757


Phone: (585) 475-1461

The Marketplace Mall Protective Services is committed to providing a safe and enjoyable environment for shoppers, tenants and co-workers. The security staff is highly trained, dedicated, New York State certified and customer focused to make your visit as pleasurable as possible. A full time Monroe County Deputy Sheriff is also assigned to the shopping center to complement the security department.

Security is provided 24 hours a day seven days a week and the office is located in the corridor adjacent to the Gift-ology store in Center Court. If you observe anything suspicious or are in need of any assistance, please contact the security office.

Some of the complimentary services provided by Protective Services include:

  • Escorts to or from your vehicle
  • Jump starts for drained vehicle batteries
  • Unlocking vehicles with keys inadvertently left inside
  • First aid assistance including defibrillators on the property
  • Lost and found property
  • Assistance with lost children

Lieutenant Tim Matuszak
Security Manager
(585) 475-1461

For information on becoming a Wilmorite Security Officer or to apply please click here.