The Marketplace mall Protective Services is committed to providing a safe and enjoyable environment for shoppers, tenants and co-workers. The security staff is highly trained, dedicated, New York State certified and customer focused to make your visit as pleasurable as possible. A full time Monroe County Deputy Sheriff is also assigned to the shopping center to compliment the security department.
Security is provided 24 hours a day seven days a week and the office is located in the corridor adjacent to the Hallmark store in Center Court. The telephone number is (585) 475-1461. If you observe anything suspicious or are in need of any assistance, please contact the security office.
Some of the complimentary services are provided by Protective Services:
- Escorts to or from your vehicle
- Jump starts for drained vehicle batteries
- Unlocking vehicles with keys inadvertently left inside
- First aid assistance including defibrillators on the property
- Lost and Found Property
- Assistance with lost children
Lieutenant Tim Matuszak
Security Manager
(585) 475-1461