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Customer Service

Phone: 585-475-0757
Location: Macy's wing of the mall

Gift Wrapping:  Large selection of gift wrapping and boxes available. 
                            Average prices $2.00 - $10.00.

Manual Wheelchairs: Complimentary.

Electronic Scooters: Available to rent for $1.00 for the first 2 hours and $1.00 for each additional hour. A 2 hour time limit may be assessed.

Strollers: Single Stroller - $3.00. 
             Double Stroller - $4.00.

All wheelchairs, strollers, and electronic scooters are available on a first-come, first-serve basis.
No reservations are taken. All customers wishing to rent one of these items must leave a valid
photo I.D. at the customer service center while the item is in use.