OPEN TODAY 10AM - 9:30PM

1 Miracle Mile Dr, Rochester, NY 14623
(585) 475-0757

Customer Service

Phone: 585-475-0757
Location: Inside the North Entrance

Join the Rochester Malls' Mall Perks Program to start receiving exclusive rewards, savings & giveaways as you earn FREE mall gift cards. Click here to learn more.

Gift Wrapping:  Large selection of gift wrapping and boxes available. Average prices $2.00 - $10.00.

Manual Wheelchairs: Complimentary.

Electronic Scooters: Available to rent for $1.00 for the first 2 hours and $1.00 for each additional hour. A 2 hour time limit may be assessed.

Strollers: Single Stroller - $3.00. Double Stroller - $4.00.

*All wheelchairs, strollers, and electronic scooters are available on a first-come, first-serve basis. No reservations are taken. All customers wishing to rent one of these items must leave a valid photo I.D. at the customer service center while the item is in use.

The Customer Service Center also sells mall gift cards, which are good at most mall stores and restaurants.
Only a $2 fee per card.

Click here to learn more about our Gift Card Program or to check your balance.